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UNHYDE ("we", "our", "us") is committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, as well as your rights concerning your data. This policy applies to all users, irrespective of their location, including users in Canada, the European Union, and the United Arab Emirates.

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1. Information We Collect

We collect various types of personal information including, but not limited to:

• Personal Data: Name, contact information, business details, IP addresses, and other identifiers.
• Usage Data: Information on how you use our website and services, such as page visits and time spent.
• Sensitive Data: Under certain conditions, we may collect sensitive data such as biometric information or health-related data (subject to your explicit consent).

2. How We Use Your Information

We use your data for the following purposes:

• Service Delivery: To provide our services, manage your account, and communicate with you.
• Improvement and Analytics: To analyse how our website is used and to improve functionality and performance.
• Marketing: With your consent, we may use your information to send promotional content. You can opt out at any time.

3. Legal Bases for Processing (GDPR, PDPL)

For users in the European Union and UAE, we rely on the following legal bases to process personal data:

• Consent: Where you provide explicit consent (e.g., for marketing).
• Contractual Obligation: To fulfil a contract, such as providing a service you have requested.
• Legal Compliance: To comply with applicable laws and regulations.
• Legitimate Interests: To pursue our legitimate interests, such as improving our services, while ensuring your rights are respected.

4. Rights of Data Subjects

Canada (PIPEDA)

You have the right to:

• Access your personal data.
• Correct inaccurate data.
• Withdraw consent for processing.

European Union (GDPR)

In addition to the above, you have the right to:

• Erasure (Right to be Forgotten): Request the deletion of your personal data.
• Data Portability: Receive your data in a structured format.
• Restrict Processing: Ask us to limit how we process your data.
• Object to data processing, including automated decision-making and profiling.

United Arab Emirates (PDPL)

Similar to GDPR, under PDPL, you have the right to:

• Access and request information on your personal data.
• Rectify inaccurate data.
• Erasure: Request deletion under specific conditions.
• Object to data processing.

5. How We Protect Your Data

We implement a range of security measures, including encryption, secure data storage, and regular audits to prevent unauthorized access or disclosure. We comply with local and international data protection regulations.

6. Data Transfers

We may transfer your data internationally, including to countries outside Canada, the EU, and the UAE. When transferring data from the EU or UAE, we implement adequate safeguards, including EU Standard Contractual Clauses, to ensure the safety of your data.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. You can manage cookie preferences through our [Cookie Policy] or opt out through your browser settings. We comply with the EU’s ePrivacy Directive and ensure users have the option to opt-in to non-essential cookies.

9. Cross-Border Data Transfers

For users in the EU and UAE, if we transfer your data outside of your country, we ensure that appropriate safeguards are in place. This includes Standard Contractual Clauses (SCCs) for transfers to third countries and complying with local data transfer rules under PDPL and GDPR.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices. The latest version will always be available on our website. Please check periodically for updates.

11. Contact Information

If you have any questions or wish to exercise your data rights, please contact us at:

UNHYDE
hello@unhyde.me

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1. Collection of Information
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• Personal Information: When you utilize our services or create an account, we may gather personal information such as your name, email address, phone number, and billing details.
• Property Information: We also collect data related to the properties you list on our website, including details, photos, and availability.
• Usage Data: Information about your interactions with our website, such as pages visited, search queries, and IP address

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2. Use of Information
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• Providing Services: Your personal information is used to facilitate various processes, including inquiries, bookings, and communication with other users.
• Personalization: We may use your data to tailor your experience, display relevant listings, and recommend customized content.
• Communication: You might receive updates, newsletters, and promotional offers regarding our services, but you can opt out at any time.
• Analytics and Improvements: User behavior and data are analyzed to improve our website's functionality, performance, and security.

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3. Information Sharing
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• With Users: If you engage in an inquiry, we may share pertinent transaction-related information.
• Service Providers: Trusted third-party service providers may receive your information to aid in our website's operation and service delivery.
• Legal Compliance: We may disclose your data to comply with applicable laws, regulations, legal procedures, or enforceable governmental requests.

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4. Data Security
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We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Nevertheless, complete security cannot be guaranteed for internet transmission or electronic storage.

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5. Your Rights
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You possess the rights to access, update, or delete your personal data. You can also manage your communication preferences and opt out of marketing communications. Should you wish to exercise these rights or have privacy concerns, please contact us.

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6. Third-Party Websites
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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.e websites. We encourage you to review the privacy policies of any third-party sites you visit.

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7. Changes to this Privacy Policy
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This Privacy Policy may be periodically updated to reflect changes in our practices or legal requirements. We will notify you of significant updates through prominent notices on our website.